WhatsApp Template Message for Feedback
What is WhatsApp Message Template?
“A WhatsApp message template is a pre-approved message format that frequently includes dynamic and interactive information. Companies can use these messages to automate and simplify their communications with authorized customers.”
Personalized communication is a powerful tool for businesses to generate sales and develop strong client relationships. Due to its extensive usage, WhatsApp offers businesses a great way to interact with clients directly and effectively. Businesses can create messages that resonate with their audience and are specific to the needs of the business and different sales scenarios using WhatsApp templates.
In order to keep improving your services, you need to hear from your customers. Request feedback from those who purchased your packages via WhatsApp.
WhatsApp Template Message Requesting Feedback from Users:
Post-Trip Experience Feedback:
Hi [Name]! We hope you had a wonderful trip with [Your Brand Name]. Your feedback is invaluable to us!
Could you take a moment to share your experience? It will help us enhance our services.
Please rate us by choosing from the options below.
Regards,
Team [Your Agency Name]
Quick Replies:
Amazing
Good
Needs Improvement
Service Quality Feedback:
Hello [Name], thank you for choosing [Your Brand Name]! We aim to provide the best services, and your opinion matters.
How satisfied are you with the quality of service during your recent booking?
Kindly rate us using the options below.
Best regards,
Team [Your Agency Name]
Quick Replies:
Very Satisfied
Somewhat Satisfied
Not Satisfied
Suggestions for Improvement:
Hi [Name], we hope you’re doing well! At [Your Brand Name], we’re always looking to improve our offerings.
Do you have any suggestions or feedback based on your recent experience?
Your insights are crucial for us to serve you better!
Regards,
Team [Your Agency Name]
Quick Replies:
Yes, I have suggestions
No, all good
Feedback on Customer Support:
Hi [Name]! Thank you for reaching out to [Your Brand Name]. We’re eager to know how our customer support team assisted you.
Could you share your thoughts on your experience with our support?
Your feedback helps us improve!
Thank you,
Team [Your Agency Name]
Quick Replies:
Excellent Support
Average Support
Poor Support
Experience with Booking Process:
Hi [Name], thank you for booking with [Your Brand Name]! We strive for a seamless experience.
How was your experience with the booking process? Your feedback helps us improve!
Regards,
Team [Your Agency Name]
Quick Replies:
Smooth Experience
Had Some Issues
Very Difficult
Destination-Specific Feedback:
Hello [Name], we hope you enjoyed your time in [Destination]! We’d love to hear your thoughts about the destination and the services provided.
Your feedback is crucial for us to enhance our offerings!
Best Regards,
Team [Your Agency Name]
Quick Replies:
Absolutely Loved It
It Was Good
Not as Expected
Post-Travel Survey Invitation:
Hi [Name]! Thank you for traveling with [Your Brand Name]. We value your opinion!
Would you mind filling out a quick survey about your experience? Your insights are appreciated!
Regards,
Team [Your Agency Name]
Quick Replies:
Yes, Send the Survey
No, Thank You
Feedback on Travel Guides and Services:
Hi [Name], we hope you had a great trip! We’re keen to know how you felt about the travel guides and services you received. Please share your feedback with us; it’s important for our future trips!
Best Regards,
Team [Your Agency Name]
Quick Replies:
Very Helpful
Somewhat Helpful
Not Helpful
Overall Satisfaction Feedback:
Hey [Name], thank you for choosing [Your Brand Name]! We want to ensure you are completely satisfied with your travel experience. On a scale of 1-10, how likely are you to recommend us to friends and family?
Regards,
Team [Your Agency Name]
Quick Replies:
9-10 (Highly Likely)
6-8 (Somewhat Likely)
1-5 (Not Likely)
How to Send WhatsApp Message Template
WhatsApp templates can only be sent through WhatsApp Business API-based platforms, ensuring compliance with WhatsApp’s policies and enabling efficient communication with your customers.
Our platform allows you to create customized template messages tailored to your audience, enhancing engagement and ensuring your communications are clear and professional.
The approval process for these templates is designed to be straightforward, allowing businesses to streamline their messaging strategies. By utilizing template messages, you can maintain consistency in your communication while also providing important updates, promotional offers, and customer support notifications.
This feature is essential for businesses looking to enhance their customer interactions and improve response rates.
Wrapping It Up:
Learning how to communicate effectively on WhatsApp will help you build stronger relationships with both new and existing clients. Strong relationships that engage and convert recipients can be made by customizing your messages, concentrating on what matters to your target, and scheduling your follow-ups effectively. There are customizable, interactive, and occasion-specific WhatsApp templates available. Prepare all of your templates and talk to customers in a productive way. The given templates provide a fantastic starting point for writing messages that effectively interact with and captivate your audience, whether you’re welcoming new consumers, giving special promotions, or re-engaging existing ones.
Beyond merely making sales, using WhatsApp for business is about fostering relationships, providing value, and leaving a lasting impression on clients. Every message you send has the potential to increase sales and demonstrate your dedication to your customers, whether it’s promoting a new product, sharing a promotion, or simply checking in.
Using WhatsApp templates in your sales plan can have a significant impact as we approach 2025. These templates can help you double your sales with careful customization and smart use, demonstrating that timely communication and a human connection are essential for success in digital marketing.
