CUSTOMER CASES
CRM Powered Workflow Automation for WordCare DXB’s Multiservice Process
Word Care, a growing visa and attestation service in Dubai, struggled with manual, error-prone processes that couldn’t keep up with rising demand. Twister Automation helped them transform their operations with a custom CRM, structured pipelines, and smart automation. This shift didn’t just bring in technology, it redefined how Word Care worked. Tasks became smooth, leads were tracked clearly, and follow-ups never fell through the cracks. With better organization and less manual effort, Word Care now delivers professional service consistently and is fully equipped for scalable growth.
How Wellness Dental Studio Improved Lead Management with Smart Automation
Wellness Dental Studio wanted every patient interaction to feel personal and fast. But growing inquiries from ads, social media, and their website made manual handling slow and messy. Partnering with Twister Automation, they built an automated system that turned chaos into a smooth, professional experience. Now, they reply instantly, follow up reliably, and keep every promise of personal care—even at scale. For a practice built on trust and comfort, this new system ensures every patient feels valued from first message to treatment.
With smart automation, No1 Luxury Yacht turned complex operations into a easy luxury experience
No1 Yacht, a leading luxury yacht rental service in Dubai, faced challenges managing bookings, client chats, and vendor details manually across many channels. Partnering with Twister Automation, they implemented a smart, tailored system to handle conversations, send quotes and invoices, schedule bookings, and keep everyone informed. The result is a faster, more organized, and professional experience for both clients and staff. Automation turned complex operations into a smooth, polished service that matches the premium promise No1 Yacht delivers.
How Simba Sea Trips Optimized Lead Management Across Multiple Brands
Simba Sea Trips, along with its sister brands 2 Sea Tour and Soho Café, was receiving a high volume of customer messages from different platforms, making it hard to manage everything manually. This led to delays, missed follow-ups, and confusion across their teams. Twister Automation stepped in with a personalized CRM and automation setup tailored to their needs. The system helped them organize leads, respond faster, and manage all three businesses more efficiently—delivering a smoother, more professional, and more satisfying experience for every customer.
How GoodLiving Transformed Customer Support with Smart Automation
As customer queries grew, GoodLiving Singapore’s team found it hard to keep up using manual methods. Delays in responses, missed follow-ups, and untracked service requests were affecting customer experience. Twister Automation stepped in with a smart, customized solution, integrating ChatGPT for instant replies and a CRM system to manage leads and services smoothly. The result was faster communication, better team coordination, and improved conversions. With the right strategy in place, GoodLiving turned a challenging support process into a enhanced, efficient, and customer-friendly system.
Empowering Financial Growth with BlueLife LLC
BlueLife LLC, a financial planning and insurance company, struggled with manual scheduling, missed follow-ups, scattered communication, and limited data insights. To address these issues, they partnered with Hakimi Web Solutions, who customized CRM Kommo to their specific needs. The solution automated scheduling, follow-ups, and event reminders, while centralizing client data and providing real-time analytics. As a result, BlueLife experienced smoother operations, better team communication, and improved decision-making. This transformation highlights how the right technology can streamline processes and elevate the overall client experience.
Efficiently Managing Customer Journeys for Waterz Goa
Waterz Goa, a premier provider of luxury water adventures, was overwhelmed by a high volume of customer inquiries across social platforms. Twister Automation introduced a tailored CRM system and integrated chatbots, centralizing lead management and ensuring quick, automated responses. This approach boosted lead conversion, sped up response times, and improved customer satisfaction. The result? Waterz Goa now benefits from a more organized sales process and a more responsive customer experience, demonstrating how automation can transform lead management in the tourism industry.
Optimizing Lead Management for Soni Fashion with Twister Automation
Soni Fashion, a gold-plated jewelry brand, faced challenges managing an influx of customer inquiries. Twister Automation introduced a customized CRM system and automated chatbots, organizing lead management with categorized inquiries and immediate engagement on social platforms. This approach improved lead conversion, reduced response time, and elevated customer satisfaction. The result? Soni Fashion now enjoys a more efficient sales process and a consistent customer experience, highlighting the power of CRM solutions in scaling online retail operations.
Lakme Academy Boosts Lead Conversion with Twister Automation
Lakme Academy, overwhelmed by social media inquiries, partnered with Twister automation to streamline lead management. Twister’s chatbots for Instagram, Facebook and WhatsApp nurtured leads with 24/7 responses and course recommendations. An automated lead stage system with follow-ups ensured timely engagement, while source tracking provided valuable marketing insights. Lakme Academy freed up staff time, boosted lead nurturing and conversion rates, and ultimately increased course enrollment through the power of automation.
Super Insulations Enhances Lead Conversion with Automated Sales Pipeline
Despite a thriving presence on IndiaMart, Super Insulations, a leader in construction and furnishing solutions, struggled to convert inquiries due to manual lead management. Overwhelmed by IndiaMart inquiries, their team couldn’t follow up consistently, leading to lost leads and missed sales opportunities. Twister Automation’s solution – an automated sales pipeline with IndiaMart-WhatsApp integration and multi-stage lead nurturing – transformed their process, enabling them to streamline lead handling and significantly improve conversion rates.